” I love it, I absolutely love it. We are just thrilled, and we are enjoying it. I am glad we did it. I would give them a 9 out of a 10″
We are grateful for all of our clients, but the clients we learn from are the ones that help us grow. They are gracious with us when “bad timing” happens on their job and they allow us to make it right.
Sandy and her husband moved from California to make Franklin their final home. Franklin Stone came highly recommended and they began a large back yard project. They chose to extend their back deck with a covered screened in porch with an aluminum roof. They added custom pavers for a walk way and also a granite counter top to hold their grill and create a mini kitchen. Sandy was also downsizing two acres of California land to her small back yard, so she wanted it all to flow well.
During her job, Franklin Stone was unfortunately faced with an employee who had emergency heart surgery and another that tragically passed away. During this time Sandy’s job was effected. She understood, but was rightfully frustrated and just ready to enjoy her new back yard. Wanting to give up on Franklin Stone, she gave us another chance to make it right. We were grateful to make their job exactly as they hoped. Things do arise that are out of our control, but we will always work to make you satisfied. Thank you for that opportunity Sandy.
” Jose and his crew worked diligently, did everything exactly as I wanted”